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Clients only: To order email addresses click here
For email rules and regulations click here
To read some basics about email in general please
click here
Email Set-Up
To
prevent abuse, all properly set up systems authenticate email where it
enters the net.
After it is authenticated, the mail is then stamped by the SMTP
server through which it enters the net with the a code that records where
it entered the system and when.
Servers that do not require properly authenticated mail are called OPEN
RELAYS and should be reported to http://www.orbs.org/email.html
. Spammers use open relays to disguise their real identity and to forge
other people's addresses as their own. Without authentication they can
get away with address forging and spamming. To help fight spam, please
read the info at http://www.orbs.org/
and report all open relays that you encounter.
ORBS maintains a black-list of servers that allow spammers to relay through
them. To fight spam, many servers use those blacklists to block all open
relay type servers. If your mail does not flow properly, chances are high
that somewhere along the path of it it was blocked because your ISP or
the ISP of the people who claim they sent you mail is an open relay listed
in the ORBS blacklist.
Webby does not use the ORBS or similar blacklists as our only
source of information to block spammers, however, like any server network
we reserve the right to block any system that we consider a spam source.
If your local ISP is a spam source, then it is up to you to encourage
your ISP to become legitimate. We find requests to make exceptions to
spam blocks quite funny and may post them on humor lists.
For fastest results please use this format for ordering new email addresses
or to have changes made to old addresses:
Your Name
Your main domain or your VAR name
Server name (for example webby-1163) wanted1-address@domain.com POP-user-name
Password for POP-user-name wanted2-address@domain.com local-address@isp.com
Send your email order requests to support@webby.com
- SPAM: Spamming, the sending of unsolicited commercial email,
will not be tolerated.
Sending a Christmas card to YOUR clients is not spam.BR>Emailing unwanted
advertising to people who have not had prior dealings with you, that
is spam. If you are caught spamming, ALL of your email addresses are
instantly terminated, not just the address that you abused.
- SIZE: Mail boxes are not hard drive back-up locations. Check
your mail frequently and try to keep the overall size of your mail box
under 1 MB. That way if somebody sends you a big picture your total
mail box size will not go over the 2 MB limit. When your mail box exceds
the 2 MB limit, it is dumped to the trash to make room for fresh mail.
While this handy feature may save you from having to answer a lot of
boring mail, you COULD be missing important mail like a final invoice
and cut-off notice from your phone company or local ISP.
- ABUSE: using email for personal harrassment (-mailing legitimate
invoices is not harrasment if it is not done more than once per week-),
or for any purpose that is illegal, like for example copyright violations,
will cause instant Punitive Cancellation. Punitive cancellation means
any prepaid amounts will be considered a fine for breaking the rules
and regulations. Depending on the severity of the abuse, there may also
be additional punitve measures.
Even though these Rules and Regulations were developed and refined over
the years by Webby, Inc staff for Webby use, feel free to link to them
and adopt them as your rules and regulations for your clients.
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