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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Have FUN!
DearWebby
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Tech Support Pits column from Dear Webby's Humor Letter of
02/09/05: Problem installing MSN
Tech Support Pits:
From Diane===
Dear Webby
I am trying to dwnld msn chat... get this instead....!!!!!
~~~~~~~~~~~~~~~~~~~~~~~~~~``
Server Error in '/' Application.
------------
Runtime Error
Description: An application error occurred on the server. The
current custom error settings for this application prevent the
details of the application error from being viewed
What did I do now?
Diane
Dear Diane
It was not you who broke MSN. Microsoft found, or was told
about, some bad security problems and they are frantically
trying to patch everything. Even if you do manage to install
MSN, expect problems for a day or so, and probably a forced
update.
When the MSN or other Windows update comes through, save
and shut all programs down quickly. The MSN update is rather
rude and does not give you a choice, and when done, it
reboots the machine without warning. It seems somebody
at Microsoft is a bit hysterical about patching those holes.
If you have Windows XP, you will need nine (9) patches plus
one for MSN chat.
Expect the net to be a tad slower than usual in the next
few days.
Have FUN!
Dear Webby
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