Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994

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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
Tech Support Pits column from Dear Webby's Humor Letter of
03/01/04: Standard USB Keyboards

Tech Support Pits:
From Finia=== Dear Webby, Where can you find standard, office style keyboards without all the silly game buttons on it, and with a standard USB connector? Finia Dear Finia The easiest is to just go to and order part # 71047. It's a good and sturdy Mitsumi Office keyboard. The specs are here: You'll get a good laugh out of feature #4, about characters that can be recycled to protect the environment, but the keyboard is good. They cost $15 each plus shipping. Memory Express has standard keyboards with USB connectors, but not every town has a Memory Express store. As you probably noticed, all the more popular places, including Staples and Office Depot and Business Depot and Future-Shop just have the silly space-wasting game style keyboards with USB connectors and standard keyboards with the old PS2 connectors. Not long ago I was at a Future-Shop store and noticed a lady getting quite loud and agitated while talking to one of the know-it-all clerks. She wanted a keyboard like the one you want and he told her that all decent computers have a PS2 socket for the keyboard. Well, he definitely chose the wrong time to say that. I interrupted him and told him he was full of BS and challenged him to prove his BS by showing us ONE computer that had a "non Y2K compliant PS2 keyboard socket". (Yes, I know Y2K compliance has absolutely nothing to do with keyboards, but I was having fun.) They only have new laptops in that area, and of course he was not able to show a machine with a PS2 keyboard socket. So I ranted at him that he should be ashamed of himslef, trying to sell the lady an obsolete keyboard that was not even Y2K compliant. The lady was having a coughing fit so as not to bust out laughing. Then an older, oriental looking gent chimed in and claimed that he had been a certified IBM tech for twenty years and that there was absolutely no question about it, the IBM PS2 machines were definitely not Y2K compliant. By that time the lady was kicking me in the shins with her heels to keep me from laughing. (IBM PS2 machines were the 286 and 386 Pizza-Box style machines of the very early 90's. They were the first ones to use the small DIN type 6 connector and the DIN type 6 has been called PS2 connector ever since.) After we had the know-it-all clerk totally confused we rushed out to the parking lot and had a good laugh. This was definitely too much fun to leave at just one. We decided to go to Staples and Business Depot and a few more places. Same story everywhere, always ending with us busting a gut laughing in the parking lot. Eventually though we wound up at Memory Express and got stopped cold. The solemn looking gent behind the counter not only instantly realized what the lady wanted, but even had them in stock. They were very nice and super quiet keyboards, so I too bought a couple of them for spares and as a souvenir of a hilarious Saturday afternoon. They were the same price as the one at, and at the rate I wear out keyboards, they will get their turn soon. Have FUN! DearWebby
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