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| DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
03/05/04: One click shopping
Tech Support Pits:
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Quite a few sites now advertise "One Click Shopping". How
safe is that?
That depends entirely on you.
If you use a half decent firewall to keep hackers out of
your computer, and if you don't click on any weird
attachments, and if you don't let other people snoop on
your computer, and if you don't use spy-ware, then even
the sloppiest "One Click Shopping" stores are perfectly
The better "One Click Shopping" stores don't store the
information on your computer, because they know the user
is the weak link in the system. They store your shipping
and billing data securely encrypted on their side and
even after you have identified yourself with a user name
and password, they only display enough info for you to
make sure that it is indeed your info.
As a rule of thumb, the less often your confidential data
is shown, the more secure it is.
The worst of them are those who store all that info in a
cookie on your machine. Cookies can be stolen by
spy-ware and by hackers and even by viruses.
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