Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994

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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
Tech Support Pits column from Dear Webby's Humor Letter of
03/21/04: Slow Outlook

Tech Support Pits:
From Don=== Dear Webby, I see that, in this issue, you help a subscriber with a computer problem. I would be eternally grateful if you could find a solution to my problem. Here goes: Recently one of my family updated my computer to XP. Now, when I am using the Inbox for Microsoft Outlook there is a long (4-5 seconds) pause in between the time I highlight an entry and the time it is activated and appears on the screen. Do you have any suggestions on how to speed things up? Thanks, Don Dear Don First, check the date/time on your machine. You are living in the past. That causes mail from you to get sorted in among yesterday's already taken care of mail, and is found only by accident. I don't allow Outlook within 20 feet of any computer here, so I don't know that much about Outlook problems. However, I would suggest that you clean out your INbox and either transfer mails to different other mailboxes, or dump them. The leaner you keep the INbox, the faster ANY mail program runs. Have FUN! DearWebby
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