Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994

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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
Tech Support Pits column from Dear Webby's Humor Letter of
03/25/04: Outgoing mystery stuff

Tech Support Pits:
From Helen=== Dear Webby Norton keeps alerting me that WINTOOLS.EXE and IEXPLORESKINS.EXE are attempting to access the internet. They are both listed as Medium Risk. Since I don't know what they are, I have come to the master to ask if I should permanently block them or if they are useful and should be allowed. Thanks once again for you help! Helen Dear Helen If medium risk (or any risk) stuff is trying to get from your machine out onto the Internet, then obviously your machine is infected with them. I don't use Norton because it doesn't stop stuff like that from coming in in the first place. Try running Spybot-Search&Destroy, update it to it's newest version, and see if that will find those things. To me they sound a lot more like malicious spyware than viruses, and just want to report your bra size, weight, visa numbers and stuff like that. Please let me know if Spybot-Search&Destroy catches them or if you need even bigger ammunition for that. Have FUN! DearWebby
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