Tech Support Pits:

From Helen===
Dear Webby
Norton keeps alerting me that WINTOOLS.EXE and
IEXPLORESKINS.EXE are attempting to access the internet.
They are both listed as Medium Risk. Since I don't know
what they are, I have come to the master to ask if I should
permanently block them or if they are useful and should
be allowed.  Thanks once again for you help!
Helen

Dear Helen
If medium risk (or any risk) stuff is trying to get from
your machine out onto the Internet, then obviously your
machine is infected with them.

I don't use Norton because it doesn't stop stuff like that
from coming in in the first place.

Try running Spybot-Search&Destroy, update it to it's newest
version, and see if that will find those things. To me they
sound a lot more like malicious spyware than viruses,
and just want to report your bra size, weight, visa numbers
and stuff like that.

Please let me know if Spybot-Search&Destroy catches
them or if you need even bigger ammunition for that.

Have FUN!
DearWebby