Lost XP Password
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Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
03/25/04: Outgoing mystery stuff
Tech Support Pits:
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Norton keeps alerting me that WINTOOLS.EXE and
IEXPLORESKINS.EXE are attempting to access the internet.
They are both listed as Medium Risk. Since I don't know
what they are, I have come to the master to ask if I should
permanently block them or if they are useful and should
be allowed. Thanks once again for you help!
If medium risk (or any risk) stuff is trying to get from
your machine out onto the Internet, then obviously your
machine is infected with them.
I don't use Norton because it doesn't stop stuff like that
from coming in in the first place.
Try running Spybot-Search&Destroy, update it to it's newest
version, and see if that will find those things. To me they
sound a lot more like malicious spyware than viruses,
and just want to report your bra size, weight, visa numbers
and stuff like that.
Please let me know if Spybot-Search&Destroy catches
them or if you need even bigger ammunition for that.
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