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| DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
04/01/04: Flakey mouse
Tech Support Pits:
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I have a 5 button wireless Microsoft Intellimouse Explorer
mouse like you suggested, and have been quite happy
with it for about a year. Now all of a sudden, instead of the
instant and crisp mouse action, the cursor is sluggish, the
buttons don't always work or require extra clicks.
It's not the batteries, even though it acts like the batteries
were near dead.The problem seems to be the desk,
because when I get too frustrated and run the mouse on
my leg, it works just fine. I cleaned the desk, but that did
not make any difference.
Well, naturally your legs are a lot more attractive than
your desk, but that is not the problem.
Look for the wireless transceiver for the mouse. It has
fallen down behind the computer, or gotten nudged behind
a telephone, or a metal coffee cup or beer can.
Just take some double-sided adhesive tape and stick it
underneath or to the side of the monitor, so that it has a
clear and unobstructed view of the area where you
normally use the mouse. It will instantly work fine again.
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