Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994

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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
Tech Support Pits column from Dear Webby's Humor Letter of
05/03/04: Mobile office

Tech Support Pits:
From Anita=== Dear Webby You seem to be able to work while travelling. I have been trying to convince my husband that it can be done just as easy as working from home, at least for the time necessary for a trip to the USA. What kinds of preparations would you recommend? Thanks Anita Dear Anita You need one electrical outlet adapter for each cord that you might plug in. Get the small flat plugs that have two flat blades like screwdrivers in the front and the round holes for plugging in your cords. They are cheap, compact and reliable. You don't need any transformers for laptops, printers, or cameras. You can get those adapters from for $5 if your electrical store doesn't carry them: They also have a "Road Warrior" kit for each country, but I found that an unnecessary luxury. Once you get here, get a few long phone cords and a few lightweight extension cords. That's it for the electrical stuff. Sign up with to get local access just about anywhere in North America and 1-800 access in the few villages for which they don't have local access numbers. Measure your carry-on luggage or suitcase and get a sheet of plexiglass cut to just fit. You will need that to convert the night tables or dresser drawers into a laptop desk. Exactly like in European hotels,the tables and chairs in hotels and motels here are designed for short legged and long backed people to efficiently shovel rice with chopsticks from a bowl at shoulder level into a hungry and impatient mouth. Using a laptop at that level is painfully awkward. When you jam the plexiglass into a partially opened drawer of a night stand or dresser, you instantly have a laptop table at the perfect hight for hotel and motel chairs. Because I find laptop keyboards too slow for my style of typing,I also carry my regular keyboard and a wireless mouse. Before you start travelling print out the local access numbers for each state or province that you might possibly visit, so that you don't have to use the 1-800 access to look up the local numbers. Whenever I do the on-line booking for the next hotel or motel, I also prepare a DUN (connection) for that town, and before shutting down I make that DUN the default. That way, when I plug in and turn on the laptop in the next town, it will connect and MailWasher will start working on the mail while I unpack the rest of the stuff. Have FUN Dear Webby
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