Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994

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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
Tech Support Pits column from Dear Webby's Humor Letter of
05/17/04: On-Line buying

Tech Support Pits:
From Sharon=== Dear Webby How safe is it really to buy on-line? Some people say it's perfectly safe, others have all kinds of horror stories. What's the real scoop? Dear Sharon Usually the people ith the wackiest horror stories don't even have a computer, but read and believe the National Enquirer. As long as you don't buy from a spammer, you are perfectly safe. A spammer, who already cheats and deceives you with a trick subject line, will continue in the same direction and will rip you off. If you find a site through a major search engine like Google or a recommendation from a friend, you are quite safe. Here are some rules to go by: If a site does not have a secure shopping cart or secure order form, watch out ! Never use your credit card when the padlock at the bottom of the browser is not closed. If you can't pay by credit card or by PayPal, go somewhere else, where you can. That rule is a bit tricky. If they DO accept credit cards, but ALSO accept PayPal for the convenience of shoppers who don't have credit carsd, then they are OK. If they ONLY accept payment by PayPal, but are not legit enough to be approved for accepting credit cards, forget them. If the "business" uses an AOL address, forget them. There may be a small percentage of legitimate businesses among all the crooks that use AOL addresses, but that percentage is too small to gamble on it. The same applies to cs, ho'mail and yahoo addresses. Any crook can get one of those disposable addresses, and dump it as soon as they have your money. Legitimate businesses have email addresses based on their domain. Please note that this applies to USA, Canada, Australia, New Zealand and Japan only. In Europe an the Mid-East trust only air lines, rail lines, and hotels that belong to respectable chains. Any other business, especially if they are not approved by VISA or Mastercard, is usually bad news and it's best if you don't deal with them on-line. If you follow these rules, you won't get ripped off and will be able to enjoy a lot of bargains. Airlines, hotels, car rental agencies and many chain stores give you a very noticeable discount, if you order over the web. Have FUN Dear Webby
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