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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Have FUN!
DearWebby
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Tech Support Pits column from Dear Webby's Humor Letter of
05/20/05: Blacklist or filters?
Tech Support Pits:
From Terry===
Dear Webby,
What is better for controlling spam, blacklisting,
or filters?
Terry
Dear Terry
Whenever you spot a pattern, make a filter.
Filters are permanent.
Your blacklist grows large and unwieldy very quickly,
but is usually quite useless, since spammers never
re-use the same forged sending address anyway.
The only difference you'll notice when you dump your
blacklist, is that the program works faster.
Filters can work on the body of the email, not just on the
usually forged sender address, and they do that no matter
how misleading the subject line is.
Have FUN!
Dear Webby
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