Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994


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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
DearWebby
   
Tech Support Pits column from Dear Webby's Humor Letter of
05/20/05: Blacklist or filters?

Tech Support Pits:
From Terry=== Dear Webby, What is better for controlling spam, blacklisting, or filters? Terry Dear Terry Whenever you spot a pattern, make a filter. Filters are permanent. Your blacklist grows large and unwieldy very quickly, but is usually quite useless, since spammers never re-use the same forged sending address anyway. The only difference you'll notice when you dump your blacklist, is that the program works faster. Filters can work on the body of the email, not just on the usually forged sender address, and they do that no matter how misleading the subject line is. Have FUN! Dear Webby
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