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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Have FUN!
DearWebby
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Tech Support Pits column from Dear Webby's Humor Letter of
05/21/05: UN-delete lost files from camera memory
Tech Support Pits:
From Carol===
Dear Webby,
I accidentally deleted a picture from the memory card in my
camera that I really wanted to keep. I have called all the
camera shops in our area and nobody claims to be able
to retrieve deleted photos from memory cards. Is this just
a pipe dream of mine or is that photo really gone? I know
I can retrieve deleted things from the computer, but is it
possible to "undelete" from a camera memory card?
Thanks!
Carol
Dear Carol
The memory in your camera is like the RAM memory in your
computer. Once something is cleared, it's gone for good.
I always upload the entire chip to the computer and save
that in a folder with the date as the name of it. That is the
original archive, which I make READ ONLY and only use
as a source.
From there I copy pictures to working folders, where I edit,
resize, etc. From there I copy the finished pictures to
wherever I need them, for example a postcard site or the
Humor Letter.
If something goes wrong with a resize or edit, I still have
the originals in the archive.
Once I have made the originals READ ONLY on the computer,
I wipe the camera chip clean and put it back into the camera.
The same procedure might work for you too, or something
different, but you should have some procedure figured out
and stick to that religiously until it becomes habit.
Have FUN!
Dear Webby
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