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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Have FUN!
DearWebby
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Tech Support Pits column from Dear Webby's Humor Letter of
05/24/04: Fuzzy pictures
Tech Support Pits:
From Chris===
Dear Webby,
I have a fairly good digital camera, but a lot of pictures
are turning out a bit fuzzy. What could be the problem?
Chris
Dear Chris
One possibility is a greasy fingerprint on the lens.
Put a drop of window cleaning fluid on it and use lens
cleaning cloth (NEVER use paper!) or a microfiber
cloth to clean it.
The other possibility is jitter. That can come from
anything. For example tripods amplify the tiny ground
vibrations from nearby traffic. Unless you are a sumo
wrestler, strong wind will make you weave and dance.
Awkward positions will make you jitter. And so on.
Many digital cameras nowadays have a "Steadyshot"
feature. Hunt that down in the manual and experiment
with it. You don't have to pay for film anyway.
To avoid awkward positions, set the resolution as high
as possible and then later crop the picture.
Cameras are the most sensitive to jitter when taking
very close up shots and when using high rates of zoom.
Try to avoid those extremes and just take care of that
with your paint program afterward.
Have FUN
Dear Webby
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