Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994

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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
Tech Support Pits column from Dear Webby's Humor Letter of
05/24/04: Fuzzy pictures

Tech Support Pits:
From Chris=== Dear Webby, I have a fairly good digital camera, but a lot of pictures are turning out a bit fuzzy. What could be the problem? Chris Dear Chris One possibility is a greasy fingerprint on the lens. Put a drop of window cleaning fluid on it and use lens cleaning cloth (NEVER use paper!) or a microfiber cloth to clean it. The other possibility is jitter. That can come from anything. For example tripods amplify the tiny ground vibrations from nearby traffic. Unless you are a sumo wrestler, strong wind will make you weave and dance. Awkward positions will make you jitter. And so on. Many digital cameras nowadays have a "Steadyshot" feature. Hunt that down in the manual and experiment with it. You don't have to pay for film anyway. To avoid awkward positions, set the resolution as high as possible and then later crop the picture. Cameras are the most sensitive to jitter when taking very close up shots and when using high rates of zoom. Try to avoid those extremes and just take care of that with your paint program afterward. Have FUN Dear Webby
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