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Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
05/25/05: Hot hard drive
Tech Support Pits:
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I opened up my computer to vacuum out the dust bunnies
like you had suggested last spring, well better late than
never, and I noticed that the hard drive was giving off a
lot of heat. It was very hot to the touch. Is that a sign that
it will die soon?
That is quite normal. Today's fast hard drives do run quite
warm. If you can touch it and keep your fingers on it for
five seconds, it's at normal operating temperature. You
could not keep your fingers that long in water that is 60
degrees C (140 F) without yelling. The temperature is
probably between 45 C and 55 C.
The oil in the bearings is good for 200 degrees C (400 F).
I would not worry about that drive. Keep in mind though,
sooner or later every hard drive crashes, and then you
will really appreciate it if you have a reasonably recent
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