Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994

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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
Tech Support Pits column from Dear Webby's Humor Letter of
05/26/05: Backup

Tech Support Pits:
From Trish=== Hi there Webby Trish from Oz here again, after reading the 'pitz' it occurred to me that I too should do a 'backup' of my precious machine. So what is the best way to do that? Doesn't matter if I sound dumb, probably a lot of other people out there dumb as me'. Just want to know the best way and I'm sure you can let me not to mention heaps of other or you readers just how to do the 'backup thing' the best way. And what are we going to back up exactly, are we going to back up our files, I do know how to do that but the 'runnings of our precious machines". What exactly do we save with a backup when we know how to do it. Thanks Trish Dear Trish The best back-up is onto a portable hard drive. If you get one that is big enough, you can back up the entire harddrive. There is software that will allow you to make a binary disk copy. If you lose your computer in a fire or burglary, you pop the portable drive out of the plastic cover, stick it into a replacement machine, and everything is exactly as it was at the moment you made the back-up. Then you stick the drive that came with the new machine into the plastic box of the portable drive. The trick of course is to take the portable drive with you and put it into your safety deposit box, or in a cigar tin and buried in the garden. If you are prepared for the worst, it usually does not happen. Second best is to pop the side cover, stick a spare hard drive in there as a slave drive, back up onto that and then take that drive with you. That takes about 45 seconds longer than plugging a portable drive into the USB port. Ideas #3 to #9 are dumb ideas. Tenth best is to back up all the CREATED files onto CD's or DVD's. Unless you made a disk copy as in #1 and #2, you will have to re-install all programs anyway, so you just save their CD's or downloaded installation files. For doing the back-ups there are hundreds of different programs available. BounceBack Professional from is probably the best by far. It makes a bootable back-up that you can just pop into a new computer and continue working without any guessing or cussing, as if it was a drive image copier, but it also lets you copy just single files, which the drive image copiers won't let you do. Have FUN! Dear Webby
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