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| DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
05/31/04: Prematurely dead ink cartridge
Tech Support Pits:
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I don't print that often, and I find that during the interval
the cartridges go dead, even though they are still nearly
full. Do they have a time limit ?
There is no time limit, but the printheads do tend to dry
up. On the better printers the printheads are parked by
pressing them onto some foam, but after some time they
dry up anyway.
Put some hot water and window cleaner mix into a saucer
or ashtray and park the cartridge in that for an hour.
Dry it off and use it right away. Usually that will
Unlike the popular method of spitting on it and scrubbing
the delicate printhead with scratchy paper towel, the
soaking method does not damage the printhead.
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