Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994


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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
DearWebby
   
Tech Support Pits column from Dear Webby's Humor Letter of
06/11/05: Static Strap

Tech Support Pits:
From Rosalind=== Dear Webby Have to install an ether port in the tower and the book says I should wear an grounding wrist strap available at most electronics stores. Before I spend the money I would like your opinion as to the necessity of wearing one. Thanks for your newsletter, pictures and always dependable advice. Rosalind Dear Dear Rosalind Double your money. Just fold it in half and stick it back into your wallet. With today's electronics, static is not really a problem any more. However, if you routinely get zapped when you touch door knobs or the back of the computer, then take a couple of feet of any flexible wire, strip the insulation of the last few inches, tie one end to bare metal at the back of the computer, and loop the other end through your watch band o around your wrist. When you work on the computer, always leave it plugged in, so that it is properly grounded. Anybody who tells you to unplug the computer is a clueless idiot. Turn the switch on the power supply in the back to OFF. It will cut off all power, but will leave the ground securely connected. When done, remember to turn the power supply switch back ON. Sounds like "DUH!" ? Show me one tech who has never forgotten that step and started cussing! It's no joke, we have all done that :-) Make sure that your Ethernet cable is long enough, plug it into the port, and secure the cable to any vent holes in the back with a tight nylon quick-tie. That way no strain is put onto the delicate socket and plug, and it is not damaged when somebody trips over the cable or somebody pulls on it while trying to straighten out the cable mess behind the computer. Have FUN! Dear Webby
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