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| DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
06/11/05: Static Strap
Tech Support Pits:
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Have to install an ether port in the tower and the book
says I should wear an grounding wrist strap available
at most electronics stores. Before I spend the money
I would like your opinion as to the necessity of wearing
Thanks for your newsletter, pictures and always
Dear Dear Rosalind
Double your money.
Just fold it in half and stick it back into your wallet.
With today's electronics, static is not really a problem
any more. However, if you routinely get zapped when you
touch door knobs or the back of the computer, then take
a couple of feet of any flexible wire, strip the insulation of
the last few inches, tie one end to bare metal at the back
of the computer, and loop the other end through your watch
band o around your wrist.
When you work on the computer, always leave it plugged in,
so that it is properly grounded. Anybody who tells you to
unplug the computer is a clueless idiot.
Turn the switch on the power supply in the back to OFF.
It will cut off all power, but will leave the ground securely
When done, remember to turn the power supply switch
Sounds like "DUH!" ?
Show me one tech who has never forgotten that step and
started cussing! It's no joke, we have all done that :-)
Make sure that your Ethernet cable is long enough, plug it
into the port, and secure the cable to any vent holes in the
back with a tight nylon quick-tie.
That way no strain is put onto the delicate socket and plug,
and it is not damaged when somebody trips over the cable
or somebody pulls on it while trying to straighten out the
cable mess behind the computer.
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