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Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
06/13/05: "Email Account Suspension" Mail sent by Virus
Tech Support Pits:
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I received all kinds of weird mail threatening to suspend
my email account if I did not open some attachment and do
this or that. The mails pretended to be from some team at
my domain. Well, as you know, my team is me and my dog,
and neither one of us sends silly emails to the other.
What is it all about and how do I stop it?
It's some silly worm or virus.
Just make a filter in MailWasher that looks for
"Email Account Suspension" in the subject line,
and tell it to trash that mail automatically.
You won't see another one.
Don't worry about that filter accidentally dumping
legitimate mail. Nobody will announce suspending
anybody's email. If email has to be messed with, because
that address has not been checked in a long time, and
the mail box has over 20 MB of spam in it, then there is
no point adding a suspension notice to the end of that.
The box will simply be dumped when it goes over the
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