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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Have FUN!
DearWebby
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Tech Support Pits column from Dear Webby's Humor Letter of
06/20/05: Clean CD's
Tech Support Pits:
From Ella===
Dear Webby.....you are the only one I can ask to help
with advice on ...if it is possible to remove glue from a
CD ?
I got a CD with a Net Guide Magazine and it is always
stuck on a page with rubberised solution...that's not a
problem....but they then gum the protective cellophane
envelope shut. I managed to get the CD out of there and
then....stupid me !....after browsing it...I laid the CD
back down on top of the envelope on my desk and
Voila !....one unusable CD.
What can I use ....is there a safe solution that would
make my CD playable again ?
I appreciate your sensible daily tips...so often things
I needed to know !
I hope I don't have to go out and buy another magazine
to get the CD....it has some good programmes on it !
Kind regards and happy tramping !
Ella
Dear Ella
Thanks for the great picture!
Soap and hot water don't hurt CDs. I would spray some
citrus based organic cleaner onto it, let it soak for a few
minutes, and then scrub it under hot water with a clean
microfiber cloth.
Dish soap should work too, but don't use dishwasher soap!
Dishwasher soap has abrasives in it.
Have FUN!
Dear Webby
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