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| DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
Tech Support Pits:
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I got an E mail from PayPal asking for a credit/check card
for their records. Is this a legitimate E Mail? It is
supposed to be because members have been using stolen
credit cards and so they want an additional check card.
DON'T fill out ANYTHING on that!
It's a spoof from some crooks pretending to be PayPal.
Forward that to the real PayPal at firstname.lastname@example.org
PayPal will NEVER ask you for any information in email.
If you had MailWasher, then you would have seen in the
preview that the links were phony. Depending on your mail
program, you can also see where the links actually go to
if you hover the mouse over a link and watch the status
line at the bottom. While the visible link may say
"http://paypal.com", the status line will show that it's
some long number or a totally different domain.
Just forward it to the cops at email@example.com,
and then trash that mail.
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