Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994

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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
Tech Support Pits column from Dear Webby's Humor Letter of
06/25/04: Kazaa

Tech Support Pits:
From Carole=== Dear Webby Yesterday one of my co-workers installed Kazaa on her machine to download some music, and this morning the IT guys came storming in here, yelling and screaming, and had her hauled off by plant security and kicked off the company property. Then one of them took the hard drive out of her machine and drilled dozens of holes through it, and then threw it into the garbage. Isn't that a bit drastic just because of a simple music download program? Carole Dear Carole That is indeed the usual procedure. If she was so dumb as to install Kazaa onto a networked office machine, then her work probably is not worth much anyway. Considering the hourly wages of IT personnel, it's cheaper to replace the hard drive than to try and get rid of all the spyware and backdoors and trojans that come with Kazaa and especially through the security holes opened by Kazaa. The hole drilling is just to make sure that the drive can never be used again and that any confidential information, that may be on it, can not be read by anybody. Have FUN Dear Webby
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