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Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
Tech Support Pits:
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What is this defragging all about and how does it work?
Every time a file is opened and changed, it's size changes.
When it is saved again, the part that does not fit into the
original spot, is places somewhere else.
That is a fragment.
Over time, some files will be in bits and pieces all over
the place. Naturally, that slows everything down and also
can cause reliability problems.
A defragger re-unites all the different pieces of each file.
After the first time you run a good defragger, it will feel
like you had bought a newer and faster computer.
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