Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994


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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
DearWebby
   
Tech Support Pits column from Dear Webby's Humor Letter of
06/29/05: Letter shortcut on desktop

Tech Support Pits:
From Glenis=== Dear Webby I saw one of the IT guys click on an icon and an already addressed email opened up. He just put some quick comments into the body of the email and fired it off. I didn't want to ask him and appear stupid, especially since those guys can't explain anything anyway. I take information by phone and then fire quotes by email to the four salespeople. I know YOU can explain how to do that. Thanks Glenis Dear Glenis Right-click on a free spot on the desktop's edge, New Shortcut and into the location field type: mailto:johnnie@company.com?subject="Quote # 123456" For the shortcut name, use johnie or whatever the name of that salesperson is. Hit OK until you are out of it and it's ready to use. With the Quote number, just use all but the last 3 digits. Those you'll fill in manually when you send the email. Once you have those shortcuts made for all four, make or find four different icons, that are suitable for those four people, and change their shortcut icons to those. Done. Have FUN! Dear Webby
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