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| DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
07/01/04: Word Processor for invoices
Tech Support Pits:
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I heard that word processors now can save files so that
they can be uploaded to the Internet and I want to try that
for our invoices. Which one is best for that?
None of them.
For invoices use a spreadsheet.
You can do calculations in a word processor table, but that
is a klutzy and time consuming way to do it when compared
to using a spreadsheet.
Most spreadsheet programs let you save a page in HTML
format, ready to upload. Some, like Quattro, produce
surprisingly clean HTML, quite unlike the sick mess that
you get when you save MS WORD as HTML.
Thanks to the three-dimensional nature of modern
spreadsheets, you can stack them, for example one per
month for a client, and then drill down through the stack
to total all the billing amounts on an annual sheet, and add
a nice graph there.
That may sound silly and cutesy, but it is an extremely
valuable tool. A graph not only instantly alerts you to
anything missed or miscalculated, it shows the trends.
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