Tech Support Pits:

From Petra===
Dear Webby
How do I find out if a connectivity problem
is in my computer, the line to the ISP or beyond.
Thanks
Petra

Dear Petra
click on START
RUN
type: cmd and hit Enter
hat gives you the raw command line.
type:
tracert webby.com
and hit ENTER. Instead of webby.com you can type any
domain name you want.

The computer will then run a trace towards that domain
and show the times in microseconds of how long it takes
for each hop, from one router to the next.

If you see a star * , then the trace encountered a pothole,
some kind of problem getting to the next router.

Frequently it does get through to a router after a few tries,
however, keep in mind that stars that appear on hops after
that may actually be from going through that first pothole.

Have FUN
Dear Webby