Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994

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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
Tech Support Pits column from Dear Webby's Humor Letter of
07/13/04: Trace connection problems

Tech Support Pits:
From Petra=== Dear Webby How do I find out if a connectivity problem is in my computer, the line to the ISP or beyond. Thanks Petra Dear Petra click on START RUN type: cmd and hit Enter hat gives you the raw command line. type: tracert and hit ENTER. Instead of you can type any domain name you want. The computer will then run a trace towards that domain and show the times in microseconds of how long it takes for each hop, from one router to the next. If you see a star * , then the trace encountered a pothole, some kind of problem getting to the next router. Frequently it does get through to a router after a few tries, however, keep in mind that stars that appear on hops after that may actually be from going through that first pothole. Have FUN Dear Webby
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