Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994


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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
DearWebby
   
Tech Support Pits column from Dear Webby's Humor Letter of
07/14/03: Fax and cable

Tech Support Pits:
From Steve=== ===From Steve DearWebby At cetain times of the year we send a lot of faxes. This used to be a snap when we still had regular dial-up. However, since we got cable, nobody here can figure out why we can't any more. We didn't mess with Winfax, but it just won't send. === Steve Dear Steve Fax has to go down the phone line, not a TV cable. Since you probably still have the old modems in the computers, just re-connect a phone line to them again, the same as they were connected before cable. If you cancelled the phone numbers that were previously used for dial-up, when you got cable, just bridge the phone lines at the main demark or where the phone line enters the building. Make it so that all the house lines that don't have a dial tone get connected to the incoming line to which the red and green are connected to, or to any line that does have a dial tone. You can put alligator clips onto the cable from an old phone to test the lines. Dial 311, (958 in New York City) and the phone company computer will tell you which number you are connected to. Modern demark boxes (where the phone network meets your house network) have test jacks where you can plug in a regular phone to test. If your demark box has those, then you don't need alligator jacks. If you are not familiar with phone wiring, just call a phone technician or electrician. It takes you longer to explain to them what you want, than it takes them to change those wires. Have FUN DearWebby
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