Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994

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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
Tech Support Pits column from Dear Webby's Humor Letter of
07/19/04: Cleaning Dirty CD's

Tech Support Pits:
From Carolyn=== Big problem here, Webby. When we got our car back from being repaired, our box of CDs were a mess. Looked like something brown had been spilled on them. Wetness all over! Smelled terrible!! It looked like coffee or cola, but because of the sour smell, I suspect maybe chocolate milk. What's the best way to try to save them? Will I ruin them if I put them in warm soapy water to get rid of the stickiness and then rinse and drain well and wipe gently with a soft cloth? I must have 2 dozen CDs there! Sure hate to lose them all. Any help you can give me will be appreciated. Frantically, Carolyn Dear Carolyn I would not soak them too long. Judging by the sorry state of the sun catcher that I had made from AOL CD's, they are not weather proof. For CD's (and a lot of other stuff, including the floor of the boat) I use Watkins citrus cleaner, thinned down with about 8 parts of water. I spray it on with an old Windex sprayer, let it soak 5-10 seconds, then rinse with warm water. All the dirt and glued on chocolate or malted milk or whatever will run right off. After that just stand them into your dish rack and let them dry. Polishing them, once they are clean, with a microfiber cloth or old, well washed t-shirt doesn't hurt them, but should not be necessary. If you don't have Watkins citrus cleaner, you could try Windex. It's a LOT more expensive, but a pretty good cleaner. In what country and town are you located ? In case I am using brand names that are totally unfamiliar to you, tell me where you are and I'll find the equivalents. Have FUN Dear Webby
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