Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994


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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
DearWebby
   
Tech Support Pits column from Dear Webby's Humor Letter of
07/29/05: obsolete AutoComplete choices

Tech Support Pits:
From Sabrina=== Dear Webby, You are probably going to tell me that this is a pitifully easy problem to fix, but for the life of me I can't figure out how! In outlook when you put in an address it remembers the address and the next time you go to enter that address it auto fills the address or gives a list of options that fit the first couple of letters. That is a great convenience...but... When someone changes their address you then end up with 2 or 3 addresses that are no good popping up. Is there a way to delete the old addresses?? Thanks for your help... Sabrina Dear Sabrina For security reasons, and because it wastes employee's time, we don't allow Outlook on company computers. So I don't really know for sure how that is handled on that program. On most Windows based programs, if you have AutoComplete enabled, you can type the first few letters and it gives you a "History" to select from. It's actually the same procedure as what is also used in the browser AutoComplete history. Scroll down the offered choices with the Down arrow key, not the mouse, and hit the Delete key on the ones that you want to delete. We use good old Eudora Pro, and in that it has always been like that. Chances are good that Outlook uses the same procedure too. Have FUN! Dear Webby
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