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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Have FUN!
DearWebby
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Tech Support Pits column from Dear Webby's Humor Letter of
07/29/05: obsolete AutoComplete choices
Tech Support Pits:
From Sabrina===
Dear Webby,
You are probably going to tell me that this is a pitifully
easy problem to fix, but for the life of me I can't figure
out how! In outlook when you put in an address it
remembers the address and the next time you go to
enter that address it auto fills the address or gives a
list of options that fit the first couple of letters.
That is a great convenience...but... When someone
changes their address you then end up with 2 or 3
addresses that are no good popping up. Is there a
way to delete the old addresses??
Thanks for your help...
Sabrina
Dear Sabrina
For security reasons, and because it wastes employee's
time, we don't allow Outlook on company computers.
So I don't really know for sure how that is handled on that
program.
On most Windows based programs, if you have
AutoComplete enabled, you can type the first few letters
and it gives you a "History" to select from. It's actually the
same procedure as what is also used in the browser
AutoComplete history.
Scroll down the offered choices with the Down arrow key,
not the mouse, and hit the Delete key on the ones that you
want to delete.
We use good old Eudora Pro, and in that it has always
been like that. Chances are good that Outlook uses the
same procedure too.
Have FUN!
Dear Webby
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