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| DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
08/01/05: phishing at the PayPal pond
Tech Support Pits:
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I know you've touched on correspondence from PayPal in the
past, but of course, I don't remember what you said! I received
a notice to update my info with them today at the link below
(which is in German, by the way, when I click on it). Any
thoughts on whether they're who they say they are? The
msge said to update by Aug 2 or my account will go into
suspension. I know your knowledge is vast; maybe you
can help me.
PS. It would not hurt to post a heads-up to the newsletter.
That's just some crooks trying to con you into giving them
your PayPal password and info.
PayPal will NEVER ask you for that info.
They already know it!
The same goes for Ebay or any bank.
Forward PayPal spoofs to firstname.lastname@example.org.
If you do feel compelled to fill it out, use totally bogus
info. If some politician sends you junkmail, use his or her
name and email address, and make up the rest of the info.
It will just waste the crook's time, since it is highly unlikely
that you correctly guess that politician's password.
(unless you type in "password")
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