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| DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
08/30/04: Camera batteries
Tech Support Pits:
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I read that with the newer camera batteries it is no longer
necessary to drain them all the way to prevent the usual
battery memory problem. Is that true ?
Yes, and no. When the batteries are new, then it makes
no difference, but when they get a bit older, they develop
the same memory problem and give you shorter run times
if you recharge them too soon.
I realize that when batteries are near empty, especially in
the cold or at high altitude, the pictures often over-
emphasize the blues and greens and are weak in the yellows
and reds. It is therefore very tempting to re-charge sooner
than is good for the battery.
However, the question should not be "What is the best for
The question should be: "What gives me the best pictures?"
The answer to that is to use fully charged batteries.
To avoid re-charging too early, make a battery holder and
attach a couple of wires so that they touch the battery
contacts when you drop the battery in, and connect the other
ends of the wires to a car dome light lightbulb. That will
safely discharge the battery. When the light stops showing
even a faint red glow, the battery is empty and ready for
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