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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Have FUN!
DearWebby
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Tech Support Pits column from Dear Webby's Humor Letter of
09/01/03: Fake Virus Warning, again
Tech Support Pits:
From Annette===
HI, had an email saying I had a virus, and to delete
anything with that name in it.
I( like a dummy) did so ( also new user).
Now have problems things are terminated and damaged.
Can you give me help in what to do to fix it,
Next got an email saying it was a hoax.
Thank you for what
ever you can do.
Annette
Dear Annette
First take a rolling pin and go tune up the idiot who gave
you that bad advice, preferably before he or she does it
to somebody else.
After that, re-install Windows and your AOL.
For the future, please remember that McAfee does not
send out alerts via an email from an AOL or ho'mail address .
They simply update your anti virus software and tell you
with a little pop-up message at the right hand bottom of
your screen when the update has been completed.
Other anti-virus software is almost as civilized. They
do the updates slightly differently, but NONE of them
rely on mail from an AOL, ho'mail or Yahoo address.
Have FUN
DearWebby
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