Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

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Tech Support Pits column from Dear Webby's Humor Letter of
09/15/04: Digital camera group pictures

Tech Support Pits:
From Vi=== Dear Webby Whenever I take a picture of a group, like my son's team, they all look like flat figures stacked before a background. Especially their faces look flat. How do I improve that? Thanks Vi Dear Vi That sounds like you are using a built in flash. Read the manual on how to permanently disable the built in flash and get yourself a good remote flash. Hold it at arms length, just like the photographers in ancient pictures. For a really wide team picture, put the flash onto a tall tripod or step ladder that is taller than you, and position it about half way between you and the right (or left) edge of the picture field. Never put flashes on both sides of you. If you have to use more than one, stack them on top of each other. Because a digital camera reaches farther into the dark, you can also get excellent results with cheap 500 Watt quartz construction lights. They produce a very warm color. If you need a precise and cold color for a technical look, use a mercury-vapor light. However, it's easy enough to shift the hue after you have the picture on the computer. The most important trick is to move the light source away from you. You will be surprised how much contrast and depth you suddenly get. Have FUN! DearWebby
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