Lost XP Password
| DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
09/23/04: Held hostage by AOL
Tech Support Pits:
Go to TOP
I've been a faithful AOL subscriber since going on line.
I have had nothing but grief, freeze-ups, loss of access and,
you name it. I am reluctant to change to another provider,
because I am worried that I'll lose my favorite places and
Am I worrying for nothing?
Dear Deacon Jerry
Congratulations to your decision to graduate!
You have nothing to worry about.
To export your favorites,
open MSIE, hit
ALT F or Click on FILE
I or select Import/Export
N hit Next
E select Export Favorites
type in a file name that you can remember, like for example:
And it's all done.
Just remember ALT FINE, ENTER,ENTER
An interesting side note here:
The default file that it suggests is "bookmark.html".
Looks like when they originally copied Netscape to make MSIE,
they plum forgot to rename that to "favorites.htm",
and they have not spotted that oversight yet.
You can look at c:\favorites.htm and see what was saved.
A nice and neat page with all your favorites in clickable links.
You can easily edit that page with a text or HTML editor and
weed it out.
You can import that, if necessary, into a new installation of
MSIE, or even onto a different machine.
As for email addresses, that's a bit trickier, because AOL
holds your address book hostage in order to scare you into
staying. However, for every dumb move they make, there are
a hundred kids that figured out a way around it.
Good instructions to for example export the addresses to
Outlook Express are here:
There is even a program available that does it all in five clicks.
That one is not quite free, but depending on how much your
time is worth, it might be a bargain for you.
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