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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Have FUN!
DearWebby
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Tech Support Pits column from Dear Webby's Humor Letter of
09/26/03: Windows Update Notice
Tech Support Pits:
From Ann===
Dear Webby
can you please let me have the directions for the update for the
Microsoft Windows Security Update. I recieved 2 notifications
about it in my mail but both were infected with a worm virus.
I am not sure if this was sent from Microsoft and the worm
attached itself along the way, or if it was sent by a nasty type!!
I have been away for a while and heard about the update from
friends. Is it necessary to download this?
Thanks Ann
Dear Ann
First, change the date on your computer.
Because your date is incorrect, your mail gets lost way back in
amongst long taken care of mail. I found yours accidentally
because I had to go back there for some other mail.
DON'T download those phony update notices!
Just carefully find and delete the attachments, then delete those
mails.
Microsoft does NOT EVER send out update notices,
especially not from AOL or Yahoo addresses. They have
a lot more class than that.
Windows has an option built in for automatically getting
updates directly from Microsoft. Just click on the desktop,
hit F1, and seachr for "updating" to see how that is handled
by the version of Windows that you are using.
Have FUN
DearWebby
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