Tech Support Pits:

From Drew===
Dear Webby,
 Please help me solve this puzzle. I can't defrag this electronic 
 wonder. It goes from 0% to 1% and back to 0% for hours on 
 end. I had it going all night and it was still in the same place. 
 What could be causing this? Please advise. 
 
 I depend on you every morning to get me started on the right 
 foot, now my computer needs you to get it going in the right 
 direction.
 
Thankyou
Drew

Dear Drew
The cause of that is just a well known "undocumented feature"
of Windows. Ever since Windows 3.1 people have been 
complaining about the defrag having lowest priority and it getting 
knocked off whenever ANYTHING happens, instead of stopping
anything from happening.

Luckily there are third party programs that do the job properly.
The best one of them is Diskeeper, from 
http://diskeeper.com/downloads/menu.asp
(ONE "k" in diskeeper !)

That one is rock solid and works nicely in the background while 
you continue working. It also has a "Set & Forget" feature, that 
lets you for example tell it to do a defrag whenever the 
screensaver comes on. 
Instead of failing when the screensaver comes on like the 
Windows defrag, it uses that as a start signal!

I am VERY happy with that program and wholeheartedly 
recommend it.

Have FUN
DearWebby