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| DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
10/01/04: Outlook Express not showing pictures after SP2
Tech Support Pits:
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From Virginia W===
Lately, my computer has not been showing any of the
pictures you have in your letter. I have noticed even when
my granddaughter sends snapshots, the monitor just has a
space with an X in the corner. Can you cue me in to what
has happened, and how I can fix it?
Thanks so much. Keep up the good work.
I have voted every day for weeks, it seems.
Thanks for everything.
Thanks for the votes!
I don't allow Outlook and Outlook Express onto any computer
here, but I found the answer with Google:
To re-enable the images and external content in HTML
e-mail, use the following steps.
Open Outlook Express.
In Outlook Express, from the Tools menu, click Options.
In the Options dialog box, click the Security tab,
and then take the checkmark off the line that says:
"Block images and other external content in HTML e-mail"
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