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| DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Tech Support Pits column from Dear Webby's Humor Letter of
10/11/04: Digital Mugshots
Tech Support Pits:
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Whenever I take close-up pictures of people with my digital
camera, they look like they were in a police mug-shot, or had
been frozen by aliens and were waiting for the end of the
ice age. Do I need a better camera or a different way of
taking the pictures?
It's not the fault of the camera.
You are probably getting "dead pan" pictures from people
staring at the camera too long, waiting for the flash. Try
doing it like the old time photographers. Hold up a birdie
with your left hand, arm straight out to your side, bent up
at a right angle at the elbow. That reduces the sharp
shadows from double or triple chins, but gives a lively
contrast to the faces.
A little rubber duckie works fine too, especially if you
replace the squeaker with one from a whoopee-cushion.
If you can't take a birdie along, stick some bubble wrap
into your camera case. Crunching that in your upheld fist
works almost as well.
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