Tech Support Pits column from  Dear Webby's Humor Letter
widely read, forwarded, copied and imitated daily since 1994
Dear Webby's Humor Letter, daily since 1994

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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.

Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the column gradually shifted to answering tech support questions put forward by the readers of the Dear Webby Humor Letter.

This collection of computer and web advice was started partly because readers demanded an archive, and partly because some questions were asked again and again. Each page has a different day's Tech Support Pits column.

Have FUN!
Tech Support Pits column from Dear Webby's Humor Letter of
10/15/04: Name Server choice

Tech Support Pits:
From Dag=== Dear Webby, Does it make any difference where the name servers for a domain are located? I am wondering why it takes so long before my site starts loading up in browsers. Dag Dear Dag Yes, it makes a huge difference! If your name server is for example located in China or at some rural ISP in Kentucky, when somebody tries to jump to your site from a link, then their browser first has to inquire from your domain registration about where your name servers are. Then the name servers have to be queried for the road map to your pages. Only then can the request for the pages be sent to wherever they happen to be hosted. We found that we get the fastest results by locating our name servers in the big hub that connects the transatlantic cables and the North American continent. With Millions of visitors to 50,000 postcard sites, the location of the name servers and the page servers makes a very noticeable difference. Have FUN! DearWebby
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