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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Have FUN!
DearWebby
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Tech Support Pits column from Dear Webby's Humor Letter of
10/15/04: Name Server choice
Tech Support Pits:
From Dag===
Dear Webby,
Does it make any difference where the name servers
for a domain are located? I am wondering why it takes
so long before my site starts loading up in browsers.
Dag
Dear Dag
Yes, it makes a huge difference!
If your name server is for example located in China or at
some rural ISP in Kentucky, when somebody tries to jump
to your site from a link, then their browser first has to
inquire from your domain registration about where your name
servers are. Then the name servers have to be queried for
the road map to your pages. Only then can the request for
the pages be sent to wherever they happen to be hosted.
We found that we get the fastest results by locating our
name servers in the big hub that connects the transatlantic
cables and the North American continent. With Millions of
visitors to 50,000 postcard sites, the location of the name
servers and the page servers makes a very noticeable
difference.
Have FUN!
DearWebby
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