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DearWebby is actually Helmut Morscher, the CEO of Webby, inc.
Originally the "Tech Support Pits" were reports of the funniest tech support incidents, but over the years the
column gradually shifted to answering tech support questions put forward by the readers of the Dear
Webby Humor Letter.
This collection of computer and web advice was started partly because readers demanded an archive, and partly
because some questions were asked again and again. Each page has a different day's Tech Support Pits column.
Have FUN!
DearWebby
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Tech Support Pits column from Dear Webby's Humor Letter of
10/22/04: Printers
Tech Support Pits:
From Bertha===
Good morning, Dear Webby!
Am still your biggest fan (literally,) and you are my
best guru.
At this time, I'm thinking that it's time to get a new
printer, I've had nothing but trouble with the Lexmark X63
that came as a package deal with my computer. It has
Customer service won't help me because I commit the
biggest sin of all time...I refill my cartridges!
I was wondering if you would recommend a printer that
would work hard (preferably a 3 in 1) and not be as
expensive to buy or refill. I have an extremely limited income.
Love the Humor Column, and am anxiously awaiting any
help you can provide.
Bertha
Dear Bertha
We use an HP PSC750 as the main printer/scanner/copier.
And we refill with ink from Atlantic Inkjet. We buy the ink by
the quart jug. Theoretically it's not a network printer, but we
run it from the LAN router and all machines are using it.
If you do a lot of printing, that machine will do nicely.
The scanner /copier on it is the old-fashioned flat-bed
type where you can stack bulky stuff on it.
In an office, where there is just one lonely intern, we use
an HP 4110 printer/scanner/fax/copier. We refill that one
too, with the same ink. The printer, not the intern!
The scanner/copier/fax on that one is the sheet feeder
type, where you put sheets to be copied or scanned or
faxed into an inclined tray on top, just like with an old
fax machine.
That one is ideal if you copy/scan/fax lots of regular
pages. You just put a stack of them into the input tray.
However, it can't handle bulky stuff like a cover of a
big book or a side of a box.
Both are great machines and just perfect for their jobs.
If either of them broke, I would replace them with
the same make and model.
For good deals on printers watch the flyers from
Staples. If your order is less than $50, just add paper
to it. Over $50 they deliver for free.
Have FUN!
DearWebby
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